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Mary Louise Starkey in Forbes

Meet Mary Louise Starkey, the Woman Behind "Butler Bootcamp"


Mary StarkeyMary Louise Starkey is the kind of no-nonsense person who answers the question “Hi, how are you?” with: “I’m a very busy woman.” Her direct manner comes across as intimidating at first, a little like the kind of stern headmistress you see in old boarding school movies, which makes sense because she’s the powerhouse behind Starkey International Institute of Household Management – aka “Butler Bootcamp.” When you’re preparing sixty students a year to manage the households, whims, and lifestyles of the world’s billionaires, there’s not a lot of time for silly chitchat...


Read the rest of the article at: http://www.forbes.com/sites/dinagachman/2012/08/10/meet-mary-louise-starkey-the-woman-behind-butler-bootcamp/

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Administrative Standards

Standards identified: How many cleanable square feet of living space in the environment? Number of Staff? Days and hours worked? Who manages the Private Service Manager, monitors the budget, decides organizational style, and determines selection of and frequency of vendors, who is responsible for Human Resources, who selects and supervises the staff? Consider the Principal’s business ethics, practices and relationship style, style of management, financial practices. How does the Principal participate in the management of the household? What records are kept on maintenance, warranties, insurance, inventory, collectables, medical histories, medicines, employees and weekly Day in the Life™ schedules? Does the HM have a designated office space to work from?

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