About Mary Starkey
Passionate * Author * Educator * Visionary * Entrepreneur
The founder and President of The Starkey International Institute for Household Management, Inc., Mary Louise Starkey, has set the standard for service and service education by being at the forefront of the service industry since 1981. Mrs. Starkey is passionately devoted to the service profession and strives to advance Service Management, protect it, and continue its growth.
Mrs. Starkey was educated at Loretta Heights College and Regis University, and then contracted for a unique Bachelor of Science Degree in the Management of Non-Profit Human Services Development at Metropolitan State College. She married and gave birth to two sons, who are both in the entertainment industry, and she has one grandson and two granddaughters with whom she greatly enjoys spending time.
In beginning her placement efforts in 1981, Mrs. Starkey coined the term “Household Manager” to put a new and distinctly descriptive name to what she envisioned as the professional household service employee of the future. She then proceeded to attract a wide-ranging clientele, which included Legacy Families, CEOs, Dot-commers, Government Dignitaries, Celebrities, and Family Offices across the United States. The Starkey Institute, which opened in 1990, has become the service industry's leading educational facility. The Starkey Institute has truly “set the standard” in the development of Service Management tools, technical skills and professional ethics for the service profession. Mrs. Starkey began writing and publishing educational books and software for employers and educators in 1998. Setting Household Standards and Mrs. Starkey’s Nanny Manager both address managing Private Service staff and introduce her patented Service Management System for Private Service.
She has also guided the Institute in developing the first formal educational text for the Private Service profession, Mrs. Starkey’s Original Guide to Private Service Management. In recent years Starkey has developed industry-specific software, “The Service Management Software”, especially designed for service management. In March MRS. STARKEY’S ORIGINAL GUIDE TO PRIVATE SERVICE MANAGEMENT 2000, Mrs. Starkey conceived of and sponsored the world's first Private Service conference, “Restoring the Art.” Now an annual event, it is attended by Service Management educators, the U.S. Military, Household staffing agents, Household Service and Estate Managers, Personal Assistants and Butlers from around the world. Mrs. Starkey is also one of the founding members of the International Nanny Association, and the International Association for Private Service Managers. She has served as a consultant in the start-up process for numerous placement firms, training schools and other service-oriented companies around the world. In 2001 the Starkey Household Management curriculum became an approved military Enlisted Aide educational program. In 2006 she was instrumental in creating the U.S. Department of Labor Apprenticeship Program for Household Management.
A dynamic and polished public speaker and natural storyteller, Mrs. Starkey continues to advance her philosophy and vision for the art form of service by appearing at domestic and international conventions, seminars, corporate events and hospitality forums. Mrs. Starkey's personal contributions to the industry have been hailed on the front page of the New York Times, the Los Angeles Times, USA Today, and the Wall Street Journal. She has been recognized in such prestigious publications as Town and Country and Forbes magazines as the acknowledged leader in the profession. She has also been seen on CNN and MSNBC, the BBC, and German, French and Dutch television, as well as being acclaimed in the London Times, and in the Italian Republica.
Mrs. Starkey is a true entrepreneur, a passionate lecturer and an open-hearted visionary. Her ultimate goal is world recognition of Service as a profession.
If you know ANYONE in the hospitality industry, please send them this link: Hospitality Jobs